Matcha White Chocolate Pistachio Nut Cookie Handmade Organic Ingredients, Made With Love

Imagine the rich, earthy notes of high-quality matcha powder infusing the cookie dough, imparting a vibrant green hue and a distinctively bold flavor. The matcha's natural bitterness is beautifully balanced by the sweet creaminess of white chocolate chips, creating a heavenly contrast that dances on your palate. Each cookie about 4.2oz before bake. Each cookie is mixed, shaped, and baked in small batches to ensure freshness and perfection. Our process ensures every bite tastes like it was made just for you—because it was!
Note on Cookie Surface:
While we always strive to maintain the vibrant green color in our Matcha White Chocolate Pistachio Nut Cookies, the slightly brown top that sometimes appears is a natural result of baking and is completely normal. This subtle browning is a sign of the cookies being perfectly baked, and it adds to the flavor, giving a deliciously crisp finish that complements the soft interior. We hope you enjoy the balance of textures and flavors!
If you have any concerns or preferences, please don't hesitate to reach out. We're here to ensure you have the best experience with our treats!

Refund Policy
At Melted Moments Bakery, your satisfaction is our top priority. We take great pride in crafting high-quality baked goods and want you to enjoy every bite.
If you’re not completely satisfied with your order, please follow these steps:

1. Contact Us First:
Please reach out to us within 48 hours of receiving your order. You message us through Etsy Message. we will contact you ASAP regarding the issue.
Please include your order details and a brief explanation of the issue. Photos are appreciated to help us understand the situation better.

2. Resolution Options:
- We'll work with you to resolve the issue, which may include:
- A replacement of the product.
- A partial or full refund, depending on the circumstances.

3. Refund Conditions:
- Refunds are available for items that were not as described, damaged during delivery, or otherwise failed to meet your expectations.
- We may not issue refunds for dissatisfaction due to personal taste preferences, but we'll do our best to make things right!

4. Processing Time:
- Approved refunds will be processed within 3-5 business days. Please note that bank processing may vary.

5.Please note:
We kindly ask customers to reach out to us directly before leaving public reviews. Your feedback helps us improve and ensures we can provide you with the best possible experience.